Terms & Conditions

Terms and Conditions of Embpunch.com - Embroidery Digitizing Services


Acceptance of Terms

Welcome to Embpunch.com! These Terms and Conditions ("Terms") govern your use of our website and services provided by Embpunch.com (referred to as "we," "us," or "our"). By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.


Service Description

Embpunch.com provides embroidery digitizing services, allowing users to upload artwork or designs for conversion into digital embroidery files (DST, EMB, PES, etc.). Our services include, but are not limited to, design conversion, editing, and customer support.


Registration and Account

  1. a. To use our services, you may be required to register for an account on Embpunch.com. You must provide accurate and complete information during the registration process.

  2. b. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

  3. c. We reserve the right to suspend or terminate your account and access to our services at our discretion.


User Content

  1. a. You may upload and submit designs, artwork, or other content ("User Content") to Embpunch.com for digitization. By submitting User Content, you grant us a non-exclusive, royalty-free, worldwide, and perpetual license to use, modify, reproduce, and distribute the User Content solely for the purpose of providing our services.

  2. a2. No Porn or Nudity Content or blasphemous Content is acceptable and Embpunch.com reserves the right to refuse the content.

  3. b. You represent and warrant that you have the necessary rights and permissions to upload and submit User Content and that it does not infringe upon the rights of any third party.

  4. c. We reserve the right to refuse or remove any User Content that violates these Terms or our policies.


Payment and Pricing

  1. a. Our pricing for embroidery digitizing services is available on our website. You agree to pay all fees and charges associated with your use of our services.

  2. b. Payment is due at the time of order placement. We accept various payment methods, as indicated on our website.

  3. c. Prices may change at our discretion, and any changes will be posted on our website.


Turnaround Time

  1. a. We make every effort to complete digitization orders within the stated turnaround time, but we do not guarantee delivery by a specific date.

  2. b. We are not responsible for delays caused by factors beyond our control, such as technical issues or unforeseen circumstances.


Refund and Revision Policy

  1. a. Refund requests will be considered on a case-by-case basis. We may issue refunds for incomplete or unsatisfactory orders.

  2. b. We offer limited free revisions for orders that do not meet your specifications. Additional charges may apply for extensive revisions or changes to the original design request.


Intellectual Property

  1. a. All content and materials on Embpunch.com, including but not limited to text, graphics, logos, and software, are the property of Embpunch.com and are protected by copyright and other intellectual property laws.

  2. b. You may not use our content and materials for any purpose other than as expressly authorized by these Terms.


Termination

We reserve the right to terminate or suspend your access to our services at any time and for any reason, including violations of these Terms.


Disclaimer of Warranties

  1. a. We provide our services "as is" and make no warranties, either express or implied, regarding the accuracy, reliability, or availability of our services.

  2. b. We disclaim any warranties of merchantability, fitness for a particular purpose, or non-infringement.


Limitation of Liability

  1. a. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

  2. b. Our total liability for any claims arising out of or related to these Terms or your use of our services shall not exceed the total amount paid by you for our services.


Changes to Terms

We may update these Terms from time to time, and the updated Terms will be posted on our website. Your continued use of our services after the posting of changes constitutes your acceptance of the updated Terms.


Contact Information

If you have any questions or concerns about these Terms or our services, please contact us at support@embpunch.com

By using Embpunch.com's services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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